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Getting started
How it works and how to join Communauto.
My account
How to manage my membership and payments.
Station-based vehicles
How to reserve and use vehicles based in stations and station zones.
FLEX vehicles
How to use FLEX vehicles available on-demand, without reservations.
Insurance, accidents, and damage
Insurance slips, coverage, roadside assistance, and what to do in case of an emergency.
Other topics
Answers to other questions – including the mobile app, vehicle models, refueling, and parking tickets.