What is a relocation credit and how can I benefit from it?

Relocation credits allow you to save 30 minutes on your trip costs when you help us optimize the distribution of FLEX vehicles by selecting an identified vehicle and releasing it in the designated zone for your city as follows:

City Relocation Required for 30-Minutes Credit
Edmonton Anywhere else in the FLEX zone
Halifax From the Dartmouth FLEX zone into the Halifax FLEX zone
Montreal Into the Intensive Use area as shown in the mobile app. Learn more
Quebec Feature not available
Toronto Anywhere else in the FLEX zone
Hamilton Anywhere else in the FLEX zone

FLEX vehicles offering the 30-minutes relocation credit are marked with a gift icon in the mobile app.

The credit granted corresponds to the first 30 minutes of your trip, so you only start paying on the 31st minute. Your trip is also still eligible for other FLEX credits offered: block the vehicle free of charge for up to 30 minutes, giving you time to reach it, snow removal credit of up to 15 minutes, and 20 minutes fuelling credit.

For FLEX Pass holders (where available), the relocation credit cannot be combined with the 30-minutes FLEX Pass credit. Only one 30-minutes credit will be granted per trip.