When making a reservation, am I always required to indicate my return time?
Yes. When using a round-trip vehicle (unlike one-way FLEX vehicles available without reservation), you must always select the start date/time and end date/time for your trip.
We do suggest giving yourself a little extra time when making a reservation, rather than risk being late. The cost of an extra hour or half-hour is far less than a late fine, and you won’t run the risk of inconveniencing another member.
However, you can extend your reservation once it has begun, for as long as the car is available. In the app, use the “Extend” button to add time to your trip. The app will also display how long the car is available before the next member’s booking is scheduled to start.