What is the credit limit on my account, and how does it work?

Your credit limit is the maximum balance you can reach before being required to make a full or partial payment in order to make new reservations. 

This limit takes into account both the completed trips that haven’t been paid (even if they haven’t been billed yet), the estimated « time” cost of future reservations, as well as any other charges due on your account.

You can view your credit limit in the “Balance and Transactions” section of your account in the Communauto app or website.

Please note: this policy applies to all members in Paris, Alberta, and Nova Scotia. In Quebec, it applies only to plans without a membership bond (i.e., Open and Open Plus).