If the vehicle you have booked is in a station that you are not familiar with, click on the name of the station in the app (from your reservation list, or in the vehicle search tool) to access station information. There you will find instructions for entering/exiting the parking lot (i.e. for a gated lot), or if there are specific parking rules that must be observed at this location.
Also, watch for alerts that may have been activated to pass along important information about out of the ordinary situations. Alerts are indicated to you when you are selecting your vehicle in the app by a red triangle with an exclamation mark, and the words “Important information”.
During your trip, you can click on “current reservation” in the reservation banner to find both station information and alerts.