How can I get a credit for an expense?
Purchase receipts for gas, washer fluid, or minor maintenance items such as new wiper blades, can be submitted via the mobile app.
To submit receipts:
If your reservation is ongoing:
- Click on « Purchase receipt » in the reservation banner.
If you reservation has ended:
- Select the appropriate trip under « My trips » and click on « Add/View receipts »
Once the expense is verified, the amount(s) indicated on the receipt will be reimbursed on your next monthly invoice. As a precaution, please keep your paper receipt until the credit has appeared on your invoice. Please note: only detailed purchase receipts, and not transaction statements, will be accepted.
Expenses for items other than gas exceeding $40 must be authorized by Communauto in advance.