How do I end my trip?
To end a trip, you must:
If you used the mobile app to access the vehicle, you will also need to use the mobile app to end your trip. It is not possible to use your key fob (or compatible RFID card) to lock the vehicle and end your trip if you used the mobile app to access the vehicle.
However, the opposite is possible: you can use the mobile app to end a trip started with your key fob (or compatible RFID card).
If you have any problems, please call us for assistance.
Stations with Lock Box or Combination Box
In Quebec, if you are using a car parked at a station with a lock box, please return the keys and/or the parking access card/fob to the box for the next member. If necessary, read the station information available through the mobile app for the specific details for each station. (See « Are there stations where it is necessary to collect a key or access card before you can access the vehicle?« ).