How should I understand my monthly account statement?
Your monthly account statement includes a list of the trips that you have made during the indicated period. Statements for family memberships display trips for all co-members, while statements for workplace accounts show the trips for all authorized drivers.
The cost for each trip shows the amount before tax, making it easier to understand if you wish to calculate it yourself or use our online trip calculator.
Other transactions (e.g. membership fees, credits, payments) are displayed in separate subsections of the statement.
Any payments or new transactions made after the period indicated on the statement will not appear on it.
To see your most recent transactions, please check “Balance & Transactions” in the Billing section of your account online or in the Communauto app.
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