How often am I billed?
For members in Ontario and Alberta, round trips by reservation are billed monthly, and one-way FLEX trips are billed daily.
For members in Quebec, Nova Scotia, and Paris, trips are billed monthly.
All members receive a monthly account statement.
How do I pay my bill?
For most members, each month your invoice amount will be charged automatically to your credit card.
Toronto, Edmonton and Calgary members using FLEX vehicles are billed daily as trips are completed.
For members who joined prior to the introduction of credit card payments, you may continue with your current payment method, or update your payment method to credit card (this change would be permanent).
Adding or updating your credit card on file can be done via the mobile app, or in your online account accessible from your branch’s website (in the “Payment method” section).
Updated on September 26, 2022