How do I end a trip with a FLEX vehicle?
It is important to end your trip properly. Closing the doors to the vehicle, or using the buttons inside to lock the doors, is not enough to correctly end your trip.
To end a trip correctly and in a secure way, you must:
- Return the car to the FLEX zone or a FLEX Drop-Off Point.
- Plug the car key back into the key/card holder in the glove box, where you took it from at the start of your trip.
Please note, it is the USB stick or the round plug attached to the car key (not the car key blade) that must be inserted. Ensure the gas cards have been returned as well. The red light on the key/card holder will go off once everything is properly inserted. - Exit the car, close the doors, and:
In the Communauto app: Click on “End trip”. This will simultaneously lock the doors, rearm the immobilizer, and release the vehicle.
With your RFID key or equivalent: Place your RFID key or equivalent on the reader. This will lock the doors and rearm the vehicle and, unlike with reservation-based vehicles, it will also end your trip. - Always double-check that the doors are locked before leaving the vehicle.