What should I do if I can’t return my vehicle to its original location?

If you can’t access the station location where you started your trip, check the station information in the app by clicking on the station name. This may include information on whether it is suitable to park in another space in the lot or on a nearby street. In any case, please respect signage and avoid parking somewhere where the car might be towed.

If you can park close enough to be in view of the original space, there is no need to contact us. The next member will see the car location in the app at the start of their trip. If you need to park farther away, or in a location that might have parking restrictions (even at a later time) please contact us so we can notify the next user or move the vehicle to avoid a ticket or towing.