Which amounts are taken into account for the balance of available credit?

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This calculation is based on your current balance (see “Balance”), any pending charges, and the estimated cost of ongoing trips and future reservations.

You can check your account online or in the Communauto app (see “Balance & Transactions” in the Billing section), to determine if you have enough room within your credit limit, or if you need to make a payment before making a new reservation or using a FLEX vehicle.

Here are some helpful definitions:

Balance: The balance includes the amount due on the last statement and any charges billed subsequently, if applicable, minus any payments. A negative balance indicates that the total of your payments exceeds the total of the billed amounts.

Pending charges: These are charges incurred but not yet billed, including the cost of trips completed since the last monthly billing statement.

Ongoing trips: Estimated cost of ongoing trips.

Future reservations: Estimated cost of future bookings (time price). If it is a FLEX trip, a flat rate based on the time cost for the first day is taken into account when a vehicle is blocked.

Amount due: Amount to be paid to cover any charges already billed to your account. A displayed amount of $0 may not be sufficient to make new reservations if the total of your transactions would exceed your credit limit. In this case, see “Available credit” to know the amount of available credit.

These definitions will always be accessible by clicking on the help button displayed next to each item.