How do I make a one-time payment?

Typically, your account is charged automatically using the payment card on file. If your account is blocked because the balance is overdue or exceeds your credit limit, it is also possible for you to initiate a payment yourself. 

To do so:

1. Log into your account in the app or on the Communauto website.

2. Select “Make a payment” from the “Billing” section of the menu.

Please note: this feature is currently available only in Alberta, Quebec, and Nova Scotia, and only for members with a credit card on file. If you need assistance making a payment on your account, please contact us.