How do I release a car if I’m done using it earlier than expected?
If your reservation is already in progress, you can “Release” the vehicle by clicking on “End trip” in the Communauto app or “R” (for “Release”) in your online account.
Releasing a vehicle makes it available again for other users to reserve. When you release a vehicle, the unused portion of the initial reservation remains billable up to a maximum of 24 hours. However, no fees apply beyond the first day (see Appendix – Penalties and Other Fees).
Important note for members using an RFID key fob (or equivalent) instead of the app to lock the doors at the end of a trip:
Locking the doors in this way will secure the vehicle, but this does not release the vehicle and make it available to other users.
If you are close to the end of your reservation, this might not make a difference. Otherwise, it is better to return to the app to release the vehicle.
If you return a vehicle several days earlier than planned, it is very important to release it properly. You will be responsible for the cost of the additional days if you do not release the vehicle.
See also:
What is the difference between cancelling a reservation and releasing a vehicle?