If the mobile app isn’t allowing to you to unlock the car, try refreshing the app, or logging out and back in if needed. The issue could be due to a temporary communication issue between our system and the vehicle. If you have a key fob (or compatible RFID card)…

Yes. In all our branches, except in Paris, it is possible to waive the Damage Protection Plan options if you pay for your Communauto transactions with a credit card that offers appropriate protection (often called Collision/Loss Damage Insurance for rental vehicles). However, make sure that the protection offered is sufficient…

When you join, you are asked to select what Damage Protection Plan you’d like to enroll in, which will determine the maximum Damage Fee you will have to pay in case of a collision or damage to a vehicle, as follows: In Canada: $0, $300, or $600 per event In…