How do I pay my bill?

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In general, payments are automatically charged to the credit card on your account (carte bleue in France).

For amounts that are billed monthly, the balance shown on your monthly account statement is charged a few days after the statement is issued.

Members in Ontario and Alberta using FLEX vehicles are billed daily for all FLEX trips made the previous day.

If a payment fails or is late, your access to the service will be temporarily suspended. It is therefore important to ensure that your payment information is up to date and to regularly check that funds are sufficient to cover the amounts due.

Members who registered with Communauto before the introduction of credit card payments can continue with their current payment method. However, payment by credit card is the only way to quickly unblock your account if you have reached your credit limit or a payment has failed. Therefore, we strongly recommend switching to this payment method if you have not already done so.