Authorized Drivers

For trips where a second driver would be convenient (i.e. on a road trip), non-member drivers are allowed, as long as the registered member accompanies the non-member in the vehicle while they are driving. The non-member must also hold a valid licence.

If members of your household want to use Communauto vehicles regularly, they should join as a driver on your membership, so they can book and access cars on their own.

Other registered Communauto members may drive unaccompanied in a vehicle reserved under your name.

Always remember, a member who allows someone else to drive a vehicle reserved in their name remains fully responsible to Communauto for the vehicle.

No, you cannot lend a vehicle to someone else, unless they are also a registered Communauto member, in good standing. Always remember, a member who allows someone else to drive a vehicle reserved in their name remains fully responsible to Communauto for the vehicle.

Members on our Value plans can add co-members to their accounts by creating a family membership. This option allows you to maximize your savings. Anyone living within the same household, and who meets our eligibility criteria, can join a family plan.

If a member of your family wants to join as a co-member on your account, ask them to visit the “Join Now” section for your location and select “Subscribe as an additional driver”. As the primary account holder (i.e., if you are the “responsible member” as defined in the Membership Contract), you will need to provide your membership number as well as your driver’s license number.

If you are not currently enrolled on a Value plan, you will need to upgrade your plan before you can invite people to join you as a co-member.

The person registered as the primary account holder (the “responsible member” as defined in the Membership Contract), is responsible for the account and for payments.

Only the primary account holder receives a monthly billing statement by email and is able to initiate payments. However, co-members can access this information through the app or by signing into their account on the Communauto website. On the monthly statement, trips are grouped by driver and presented in chronological order.

No. If you are the primary account holder (the “responsible member” as defined in the Membership Contract), and you cancel your membership, the people linked to your account as co-members will no longer be able to use the service.

To avoid a disruption in their access to the service, we recommend you notify your co-members in advance so that they can register as individual members.