How to Apply

Apply for membership in 4 easy steps!

How can I figure out which plan is right for me?

You can compare the plans available on the Rates page of your city’s website. The Trip Calculator can help you compare rates on trips of different lengths and destinations.  

Generally, if you are driving only once or twice a month, the Open or Open Plus plan (where available) should meet your needs. The Open plan does not require any membership fees. If you drive more frequently, one of the Value plans will be more cost-effective, since they offer the best driving rates.  

No matter which plan you choose, you can upgrade at any time. If you can’t decide on the best plan for you, we recommend starting on the Open or Open Plus plan. This allows you to try the service before committing to a Value plan. 

Still not sure? Think about factors such as: 

• How often you will make trips 
• How many hours each of your trips will be (think of different scenarios) 
• How many kilometers you will drive 
• If you want to have access to the Workday rate (only available with the Value Extra plan) 

We offer a range of membership plans to meet a wide range of transportation needs. Don’t hesitate to contact us if you have any questions. We can help you find the plan that’s right for you.

Our prices are based on finding a balance between fixed income and variable income. Membership plans with a monthly fee require a minimum term because this assures a certain level of income for our service. The logic is as follows: the greater the fixed portion of the income, the more it is possible for us to offer you lower prices when you use the vehicles, and vice versa.

Members can choose the plan that best suits their transportation needs. To help you make the best choice, see: How can I figure out which plan is right for me?

This is an amount paid for access to certain membership plans, such as the Value Plan. In France, this amount is treated as a security deposit. The refundable membership bond is non-taxable and is fully refunded if the member opts for a membership plan that doesn’t require a membership bond, such as the Open Plan, or terminates their contract.

For membership plans requiring a refundable membership bond, the minimal term is one year in Canada and six months in France. After this time, either party may terminate the membership contract at any time with notice of three months in Canada and sixty days in France. Reimbursement of the membership bond is only permitted after a period of one year in Canada or six months in France.

Do I have to pay a membership bond to become a member?

No. In all branches there are options for joining without a membership bond.

Please note that the membership bond is always refundable if you leave the service. It is therefore not a cost, and it allows you to access the service at rates that will provide you additional savings.

Plans that require the refundable membership bond are also the ones that allow you to take advantage of lower rates. To find the best option for you, see: How can I figure out which plan is right for me?