• Coverage

    See also Is it necessary to have personal car insurance in order to use Communauto vehicles?

  • Driving, Parking, and Ending a Trip

    See also Can I pick up a round-trip vehicle in one place and drop it off in another? When do I fuel the car, and how do the gas cards work? How can I get a credit for an expense? What is a Station Zone and how does it work?

  • Driving, Parking, and Ending a Trip (FLEX)

    See also Credits and incentives When do I fuel the car, and how do the gas cards work? Do I get a credit if I fuel the vehicle? What is the range on electric vehicles? Who charges the electric vehicles? How can I get a credit for an expense?

  • Starting my Trip

    See also Authorized drivers How do I access vehicles located at “non-communicating” stations (usually underground)? How do push-button start vehicles work?

  • Booking a Car

    See also Authorized drivers Will my co-member be able to access my reservations as well? Do you provide accessories such as bike racks or child seats? What do I do if something unexpected happens (e.g. being late, collision, flat tire, mechanical problem)?

  • Credits and Incentives

    See also When do I fuel the car, and how do the gas cards work? How can I get a credit for an expense?

  • Starting my trip

    See also Authorized drivers How do push-button start vehicles work?

  • Accessing a Vehicle

    See also Where can I go with a FLEX vehicle? Authorized drivers Will my co-member be able to access a FLEX vehicle blocked using my account?